Junior System Administrator

About Us

We deliver innovative solutions that drive business transformation by streamlining operations, accelerating growth, and ensuring long-term success. From AI and cloud services to cybersecurity and custom application development, TekBay Digital Solutions LLC empowers your business to innovate and thrive in a constantly evolving digital landscape. We manage, optimize, and future-proof your IT infrastructure to help you stay ahead of the curve.

Job Responsibilities

We are looking for a Junior System Administrator to join our growing team and play a key role in automating and optimizing our software delivery processes. Responsibilities include:

• Provide first-level support for IT-related issues, including software, hardware, and networking.
• Manage and maintain user accounts, permissions, and access control across systems (Active Directory, email systems, etc.).
• Monitor system performance and assist in routine maintenance tasks (patching, updates, backups).
• Assist in troubleshooting desktops, laptops, printers, and peripheral devices.
• Support software installations, updates, and configurations.
• Help implement and monitor IT security measures (antivirus, firewall policies, MFA).
• Document support activities, user requests, and technical procedures.
• Collaborate with senior IT staff for escalated issues and larger infrastructure projects.
• Ensure compliance with IT policies and procedures.
• Work with Cambium and GWS platforms for network and system management.

Required Qualifications

Education

• Bachelor's degree in Computer Science, Information Technology, or a related field (or pursuing).

Experience

• 1-2 years of experience in IT support or system administration (internship experience acceptable).
• Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals, or Google IT Support are a plus.

Required Skills:

• Basic understanding of Windows and/or Linux operating systems.
• Familiarity with Active Directory, Office 365, and basic networking (IP, DNS, DHCP).
• Basic troubleshooting skills for hardware, software, and connectivity issues.
• Willingness to learn security and compliance practices.
• Familiarity with cloud environments (AWS/Azure is a plus).
• Knowledge of IT security principles (password management, user authentication, antivirus).
• Ability to prioritize tasks and manage time effectively.
• Eagerness to learn and grow in a technical environment.
• Attention to detail and strong documentation habits.
• Strong problem-solving and communication skills.
• Ability to work with Cambium and GWS platforms.

Nice-to-Have Skills:

• Exposure to virtualization technologies (VMware, Hyper-V).
• Interest or basic experience in scripting (PowerShell, Bash) for automation tasks.
• Understanding cybersecurity best practices.
• Participation in CTFs or security labs.

Why Join Us?

TekBay is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. We carefully select candidates, test them for technical competency, and emphasize communication skills.

Core Benefits:

• Five-Day Workweek: Enjoy weekends off, promoting work-life balance compared to Nepal's usual six-day workweek.
• Office Perks: Stay energized with unlimited snacks, coffee, and wholesome meals throughout the day.

Leave Policies for full-time employees:

• 18 Days Annual Leave
• 12 Days Sick Leave
• Paid leave during the probation period

Bonuses and Allowances:

• Anniversary Bonuses: Celebrate milestones with special rewards.
• Festival Bonuses: Extra financial support during festive seasons.

Professional Growth and Development:

• Higher Education Discount: Through our partnerships with education providers, employees receive discounts on further education.
• Paid Training and Certifications: Access fully funded courses and certifications

Workplace Culture:

• International Standards: Experience a diverse and inclusive workplace with global benchmarks.
• Team Building Activities: Regular events to boost collaboration and camaraderie.
• Referral Bonus: Earn rewards for bringing talented individuals into our team.

How To Apply?

We're constantly seeking exceptional individuals eager to bring their impressive talents to our team. If you're a dynamic force of skill and enthusiasm, join us in shaping our team's success. To apply, send your updated resume to careers@tekbay.digital.